Holiday Inn Resort The Lodge at Big Bear Lake: 2025 Review


The Holiday Inn Resort The Lodge at Big Bear Lake is more than just a place to rest your head after a day on the slopes; it’s a quintessential part of the Southern California mountain experience. For travellers venturing from the UK or anywhere else, understanding what this resort truly offers is crucial for planning the perfect getaway. This isn’t just another hotel review; it’s a comprehensive guide to a place that aims to be your home away from home amidst the pines. We’ll explore whether its rustic charm holds up under scrutiny, if the amenities justify the price tag, and how it serves as a basecamp for your alpine adventures. This review delves deep into the guest experience, from the warmth of the lobby fireplace to the comfort of the beds, ensuring you know exactly what to expect from this popular mountain retreat. We’ll cover everything from its suitability for a family vacation to the authentic feel of its alpine lodge design.

What Guests Are Saying: A Deep Dive into Reviews

Before we unpack our own experience, it’s always wise to get a sense of the general consensus. Scouring through recent feedback reveals a picture of a well-loved, if not perfect, establishment. Many visitors rave about the unbeatable location, frequently highlighting how easy it is to stroll into The Village for dinner or make a quick drive to the ski resorts. The phrase “perfect location” appears time and time again, cementing its status as a major selling point. The heated outdoor pool and hot tub also receive consistent praise, especially from those visiting in the cooler months who cherish the novelty of a warm swim surrounded by crisp mountain air. Families, in particular, seem to appreciate the resort’s welcoming atmosphere, noting the friendly staff and the overall sense of safety and comfort.

However, no property is without its critiques. A recurring theme in less favourable reviews centres on the age of the property. Some guests mention that while the rooms are clean and functional, they can feel a bit dated, with decor that harks back to a different era. You might see comments about older bathroom fixtures or furniture that has seen better days. Noise can also be a point of contention, with some travellers reporting thin walls, meaning the excitement from neighbouring rooms or hallway chatter can sometimes bleed through. It’s a classic trade-off: the rustic, established charm versus the sleek, soundproofed finish of a brand-new build. Overall, the sentiment leans heavily positive, but it’s important for prospective guests to set their expectations accordingly—expect comfort and convenience in a classic lodge setting, not cutting-edge luxury.

Your First Impression: The Arrival and Ambiance

Pulling up to The Lodge at Big Bear Lake, you’re immediately struck by its commanding, A-frame architecture. It perfectly embodies the mountain aesthetic you came for, with sturdy wood beams and stone accents that blend seamlessly into the surrounding San Bernardino National Forest. It feels less like a corporate hotel chain and more like a grand, independent mountain lodge, which is precisely the vibe it’s aiming for. The scent of pine in the air and the towering trees framing the property instantly shift your mindset from travel mode to vacation mode.

Checking In: A Seamless or Sluggish Start?

The journey from the car park to the reception desk is a pleasant one, leading you into a lobby dominated by a large stone fireplace that is often crackling away, casting a warm, inviting glow. The check-in process itself is generally reported as being efficient and friendly. The front desk staff are typically locals who are not only proficient at their jobs but also happy to offer tips on where to eat or which trails are best for a morning hike. On a busy winter weekend, you might encounter a short queue, but the atmosphere is usually so relaxed that it hardly feels like a chore. This initial interaction sets a positive tone for the rest of the stay, making you feel genuinely welcomed.

The Alpine Charm: Is It Genuinely Rustic?

The resort leans heavily into its “alpine lodge” identity, and for the most part, it succeeds. The public areas are filled with comfortable, oversized armchairs, wood-panelled walls, and decor that includes vintage skis, snowshoes, and wildlife art. It’s cosy and authentic without feeling kitschy or over-the-top. It’s the kind of place where you can comfortably curl up with a book by the fire after a long day of exploring. While some of the fixtures might show their age, it contributes to a sense of lived-in history rather than neglect. It feels like a place with stories, which adds a layer of character that you simply won’t find in a more modern, sterile hotel.

As travel design consultant Eleanor Vance notes, “A successful lodge design isn’t about replicating a Swiss chalet; it’s about capturing the spirit of its specific location. The Lodge at Big Bear Lake does this effectively by using natural materials and creating communal spaces, like the grand fireplace, that encourage guests to slow down and connect with the mountain environment.”

A Closer Look at the Rooms and Suites

Your room is your private sanctuary, and at The Lodge, the offerings are straightforward and comfortable. The rustic theme from the lobby continues into the accommodation, with wooden furniture, earthy colour palettes, and artwork depicting local scenery. Don’t expect minimalist chic; this is classic, cosy mountain living. The rooms are well-proportioned, providing enough space to unpack and settle in without feeling cramped. Most importantly, after a day of physical activity, the beds are consistently praised for being comfortable, ensuring a solid night’s sleep.

Standard Rooms vs. Suites: What’s Worth Your Money?

The choice between a standard room and a suite largely depends on your group size and desired comfort level. Standard rooms are perfectly adequate for couples or solo travellers, equipped with either a king bed or two queen beds, a work desk, and a standard bathroom. They are practical and have all the necessary amenities, including a mini-fridge and coffee maker.

For families or those wanting a bit more space to spread out, upgrading to a suite is a worthwhile investment. Many suites feature a separate living area with a sofa bed, and some even come with a fireplace and a private balcony. Having that extra space can be a game-changer, providing a dedicated area for relaxing or for the kids to wind down while the adults have their own space. The fireplace, in particular, adds a significant touch of romance and cosiness during the autumn and winter months.

Cleanliness and Comfort: The Nitty-Gritty Details

Across the board, cleanliness is a strong point for the resort. The housekeeping team does a commendable job of keeping both the rooms and the common areas tidy and well-maintained. The linens are fresh, the bathrooms are spotless, and the rooms are serviced diligently. While the decor might be a bit dated for some tastes, the level of cleanliness ensures that the rooms feel comfortable and hygienic. Little details, like ample pillows and blackout curtains, contribute to the overall comfort and show an understanding of what travellers need for a restful stay.

What Amenities Await at the Holiday Inn Resort The Lodge at Big Bear Lake?

A resort experience is often defined by its amenities, and this is where The Lodge truly shines, offering a fantastic range of facilities that cater to all seasons and all types of travellers. The goal here is clearly to provide enough on-site activities to make your stay enjoyable, even if you never ventured off the property. From relaxation to recreation, the resort has thoughtfully curated its offerings to enhance the mountain getaway experience. It’s this comprehensive approach to guest comfort that makes it a standout choice in the area.

The Heated Pool and Spa: Year-Round Relaxation?

Absolutely. The centrepiece of the resort’s amenities is its large, heated outdoor swimming pool, which is a major draw for guests throughout the year. There’s something magical about swimming in warm water while snowflakes gently fall around you or enjoying a dip on a cool summer evening under the stars. Adjacent to the pool, the outdoor hot tub is the perfect spot to soothe sore muscles after a day of skiing, snowboarding, or hiking. The pool area is well-maintained, with plenty of lounge chairs for relaxing on warmer days. It’s a social hub for the resort and a fantastic perk for both families with energetic kids and couples looking to unwind.

Dining On-Site: The Stillwells Restaurant Experience

Having a reliable on-site restaurant is a huge convenience, and Stillwells delivers a solid dining experience. It serves breakfast, lunch, and dinner in a setting that mirrors the rustic charm of the main lodge. The menu focuses on American comfort food, with hearty dishes that are perfect for refueling after an active day. Think juicy burgers, satisfying steaks, and flavourful pasta dishes. While it might not be a “destination” restaurant in its own right, it’s incredibly convenient and the quality is consistently good. The adjacent bar is also a cosy spot for a pre-dinner cocktail or a nightcap, often with a game on the television and a friendly buzz of conversation.

Fitness Centre and Other Facilities

For those who want to stick to their workout routine, the resort has a compact but well-equipped fitness centre. It includes a range of cardio machines and free weights, enough to get in a proper workout. Additionally, the resort offers practical amenities like a business centre for those needing to catch up on work, complimentary Wi-Fi throughout the property, and ample free parking, which is a significant bonus in a busy tourist town like Big Bear. They also have guest laundry facilities, which can be a lifesaver for families or those on an extended trip.

Location, Location, Location: The Gateway to Adventure

If there’s one area where the Holiday Inn Resort The Lodge at Big Bear Lake earns a perfect score, it’s the location. It occupies a prime piece of real estate that strikes the perfect balance between convenient access and a feeling of being nestled in nature. It’s situated just off the main boulevard, making it easy to find, yet it’s set back enough from the road that you don’t feel like you’re in the middle of a bustling town. This strategic positioning makes it an ideal basecamp from which to explore everything the Big Bear area has to offer, regardless of the season.

Proximity to The Village: A Walker’s Paradise?

One of the biggest advantages of staying here is its proximity to The Village, the charming heart of Big Bear Lake. It’s an easy and pleasant walk of just a few minutes, meaning you can leave your car parked and explore the area’s best shops, restaurants, and pubs on foot. This is a huge benefit, especially during peak season when parking in The Village can be a nightmare. Being able to spontaneously decide to go out for dinner, catch a movie, or just browse the unique local stores without worrying about driving adds a layer of freedom and relaxation to your holiday.

Hitting the Slopes: Access to Snow Summit and Bear Mountain

For winter sports enthusiasts, the resort’s location is nearly unbeatable. It is situated almost perfectly between the two main ski resorts, Snow Summit and Bear Mountain. A short drive of less than two miles will get you to the Snow Summit lifts, while Bear Mountain is only about three miles away. This quick access means you can be on the slopes shortly after finishing your morning coffee, maximizing your time for skiing or snowboarding. The resort becomes a hub of activity during the winter, with guests sharing stories of their day on the mountain, creating a fun, communal atmosphere.

Is The Lodge at Big Bear Lake a Good Choice for Families?

Without a doubt, this resort is exceptionally well-suited for families. The combination of its amenities, room options, and welcoming atmosphere makes it a go-to choice for those travelling with children of all ages. The entire experience feels geared towards making a family trip as easy and enjoyable as possible. The staff are accustomed to having kids around and are generally very accommodating to their needs.

The main draw for families is the fantastic outdoor pool. It provides hours of built-in entertainment for children, giving parents a chance to relax poolside. The spacious grounds also offer a bit of room for kids to run around and burn off energy safely. Inside, the casual and comfortable vibe of the lobby and restaurant means parents don’t have to feel stressed about their children being perfectly behaved. The availability of suites with separate living areas and sofa beds is another major plus, allowing families to have more space and a more comfortable sleeping arrangement than a standard hotel room would allow.

“When I advise families on lodging, I tell them to look for three things: space, on-site activities, and convenience,” says Eleanor Vance. “The Lodge at Big Bear Lake ticks all those boxes. The pool is a huge win for kids, and the proximity to The Village means you don’t have to bundle everyone into the car for every single meal or outing. It simplifies the family holiday, which is the ultimate luxury.”

What’s the Best Season to Visit Big Bear Lake?

The beauty of Big Bear is that it’s a true four-season destination, and the best time to visit really depends on what you’re looking for. The Lodge serves as an excellent base no matter when you decide to go.

Winter is, of course, the peak season, transforming the area into a snowy wonderland. This is the time for skiing, snowboarding, tubing, and cosying up by the fire. The resort is buzzing with energy, and the festive atmosphere is palpable.

Spring brings a beautiful transition as the snow melts, the lake thaws, and the hiking trails begin to open up. It’s a quieter season, perfect for those looking to enjoy nature without the crowds. The weather can be unpredictable, but the reward is seeing the forest come back to life.

Summer is all about the lake. Boating, kayaking, fishing, and paddleboarding are the main activities. The weather is typically warm and sunny, and the resort’s pool becomes the star attraction. It’s also a fantastic time for mountain biking and hiking at higher elevations.

Autumn is arguably the most picturesque season. The air turns crisp, the crowds of summer thin out, and the aspen and oak trees put on a spectacular display of colour. It’s an ideal time for hiking, enjoying the Oktoberfest celebrations, and soaking in the tranquil beauty of the mountains.

How Does It Compare to Other Big Bear Accommodation?

To give you a better perspective, it helps to see how The Lodge stacks up against other types of accommodation you might find in Big Bear. It occupies a unique middle ground, offering more amenities than a simple motel but with a more relaxed and rustic feel than a high-end luxury cabin rental.

FeatureHoliday Inn Resort The LodgeLuxury Cabin RentalBudget Motel
PriceMid-to-HighHighLow
AmenitiesExcellent (Pool, Restaurant, Gym)Varies (often private hot tub, kitchen)Minimal (Basic room, maybe Wi-Fi)
LocationPrime (Walk to Village)Varies (Can be secluded)Often on the main highway
AtmosphereSocial, Rustic, Family-FriendlyPrivate, Quiet, IndependentFunctional, Basic
Best ForFamilies, Couples, SkiersLarge groups, Privacy-seekersBudget-conscious travellers

As the table shows, The Lodge’s strength lies in its balanced offering. You get the reliability and amenities of a major hotel brand combined with a location and atmosphere that feel authentically “Big Bear.”

This comprehensive review should give you a clear and honest picture of what to expect from your stay. It’s a place that understands its identity—a comfortable, convenient, and characterful mountain lodge that serves as the perfect backdrop for creating lasting memories. For a reliable and enjoyable mountain escape, the Holiday Inn Resort The Lodge at Big Bear Lake remains one of the best all-around options in this stunning part of California.


Guest Comments

Olivia Chen
★★★★★ (5/5)
Reviewed: February 2025
We just returned from a 4-night ski trip and our stay was absolutely perfect. The location cannot be beaten – it took us less than 10 minutes to get to the Snow Summit car park each morning. After a long day on the slopes, coming back to the outdoor hot tub was a godsend. The room was clean, the beds were incredibly comfortable, and the staff at the front desk were so helpful with dinner recommendations in The Village. We will definitely be back next winter!

Benjamin Carter
★★★★☆ (4/5)
Reviewed: December 2024
A really solid choice for a family Christmas trip. The kids lived in the heated pool, even when it was snowing! The lobby with the giant fireplace felt so festive. The only reason I’m not giving it 5 stars is that our room felt a bit dated. The bathroom could use an update, and the furniture was a bit worn. However, everything was spotlessly clean, and for the price and location, it’s a great value.

Sophia Rodriguez
★★★☆☆ (3/5)
Reviewed: January 2025
The location is fantastic, and I loved the rustic, lodge-like feel of the common areas. Unfortunately, the noise was a bit of an issue for us. We could clearly hear conversations from the hallway and the people in the room next to us. It wasn’t rowdy, just thin walls. The on-site restaurant, Stillwells, was convenient but the food was just okay for the price. A decent stay, but I’d probably bring earplugs next time.

Liam Gallagher
★★★★★ (5/5)
Reviewed: October 2024
My wife and I stayed here for the Oktoberfest weekend and had a brilliant time. Being able to walk to The Village and the shuttle pickup point was a game-changer. Our room had a fireplace, which made the chilly autumn evenings incredibly cosy. The staff were all super friendly, from the housekeepers to the bartenders. Can’t fault it.

Isabella Wright
★★★★☆ (4/5)
Reviewed: July 2024
Great summer getaway spot. The pool area is lovely and well-maintained. We loved being so close to the lake for our kayak rental and being able to walk into town for ice cream in the evenings. The room was spacious and clean. The Wi-Fi was a bit slow, which was a minor annoyance as I had to do a bit of work, but otherwise, it was a wonderful and relaxing trip.

Mason Davies
★★★★☆ (4/5)
Reviewed: August 2024
Stayed here for a mountain biking weekend. The hotel is super convenient for getting to the trails at Snow Summit. They had no problem with us storing our bikes securely. The room was comfortable, and the A/C worked great, which was essential after a hot day on the trails. The bar was a nice place to grab a beer and chat with other guests. Would recommend.

Ava Martinez
★★★☆☆ (3/5)
Reviewed: November 2024
It was a nice hotel, but I’m not sure it fully lived up to the “resort” name. The amenities are good (pool, restaurant), but our room felt more like a standard Holiday Inn room, just with some wood furniture. It lacked a certain ‘wow’ factor. It’s clean and comfortable, but for the price we paid during a holiday weekend, I was expecting a little more.

Noah Thompson
★★★★★ (5/5)
Reviewed: March 2025
We got one of the suites with a balcony, and it was worth every penny. Waking up and having coffee with a view of the pine trees was amazing. The extra space in the suite was perfect for our family of four. The staff went above and beyond when my son left his favourite teddy bear behind; they found it and mailed it back to us immediately. That’s service you remember.

Grace Lee
★★★★☆ (4/5)
Reviewed: September 2024
A charming and comfortable place to stay. I was in town for a friend’s wedding, and this was the perfect home base. The bed was one of the most comfortable I’ve ever slept in at a hotel. The grounds are pretty and it’s very quiet and peaceful. My only small complaint is that the in-room coffee wasn’t great, but with so many cute cafes a short walk away, it wasn’t a big deal.

James Wilson
★★★★★ (5/5)
Reviewed: June 2024
My partner and I had a fantastic, relaxing weekend here. We spent most of our time hiking and exploring the lake, and The Lodge was the perfect, no-fuss place to come back to. Check-in was a breeze, parking was easy, and the room was exactly what we needed. The convenience of having everything so close by meant we spent less time in the car and more time enjoying our holiday. We will absolutely be staying here again.

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